Apk28's Privacy Policy — Your data, in your hands

1 What Information We Collect

When you create an account on apk28 and through your subsequent activity, certain information is collected automatically or as provided by you. The sole purpose of this data collection is to deliver a safe and enhanced gaming experience.

The following types of information may be collected under apk28's Privacy Policy:

• At registration: name, date of birth, mobile number, and email address.
• KYC verification requires a copy of your National ID or passport.
• At the time of payment: Mobile Banking/Nagad/Rocket number and transaction reference.
• Automatically: IP address, browser information, device type, and session duration.
• Gaming Activity: Play history, bet amounts, and win/loss records.
• Support communications: messages you send via live chat or email.

2 How Your Information Is Used

Apk28 uses collected data only for its intended purposes. No information gathered under our Privacy Policy is shared with third parties for commercial use.

• For account creation, verification, and management.
• To process deposit and withdrawal transactions.
• To send bonuses, promotions, and offers (with your consent).
• To prevent fraud, money laundering, and illegal activity.
• To improve site experience and performance.
• To meet legal obligations.

3 Data Retention & Deletion

Apk28 retains your data only for as long as necessary. Once an account is closed, your information is securely deleted within the specified timeframe, unless a longer retention period is required by law.

• General account data is deleted 5 years after account closure.
• Financial transaction records are retained in accordance with legal requirements.
• You can request deletion of your data at any time, though information subject to legal obligations may be retained.
• All stored data is kept in encrypted format.

4 Sharing Information with Third Parties

A core commitment of apk28's Privacy Policy is that your data is never sold. However, information may be shared in the following limited circumstances:

• Payment processors (Mobile Banking, Nagad, Rocket) — solely to complete transactions.
• Legal authorities — upon court order or regulatory request.
• Technology partners — only as needed to operate the site, under strict confidentiality agreements.
• Fraud investigations — shared with the relevant security authorities.

5 Cookie Policy

Apk28 uses cookies to keep the site running properly and to enhance your experience. Cookies are small text files stored in your browser.

• Essential Cookies: Used to maintain login sessions and security tokens. These cannot be disabled.
• Functional Cookies: Used to remember your preferred language and settings.
• Analytics cookies: to analyze site usage (fully anonymized).
• Apk28 does not use advertising tracking cookies.

You can manage cookies through your browser settings, though some features may not function properly if cookies are disabled.

6 Security Measures

Apk28 uses industry-leading technology to protect your personal information. Our security infrastructure is built to meet international standards.

• 256-Bit TLS/SSL Encryption — applied to all data transfers.
• Two-factor authentication (2FA) — applied at account login.
• Regular security audits and penetration testing.
• Automatic alerts for suspicious login attempts.
• Data backup and disaster recovery planning.
• Restricted staff access — only authorized personnel can view your data.

7 User Data Rights

Apk28 believes every user has full ownership of their data. Under our Privacy Policy, you are entitled to the following rights:

• Right to Access: You can request to see what information apk28 holds about you.
• Right to Rectification: you may request corrections to any inaccurate or outdated information.
• Right to Erasure: in certain cases, you may request that your data be deleted.
• Right to Restrict Processing: request that your data not be used for specific purposes.
• Right to Portability: request a copy of your data.
• Right to Object: You can opt out of marketing communications at any time.

To exercise any of these rights, contact the apk28 support team. Requests are typically processed within 30 days.

8 Protecting Children's Privacy

Apk28 does not collect, and will never collect, personal information from anyone under the age of 18. This platform is strictly for adults.

9 Payment Information Security

Apk28 pays special attention to protecting payment information. The following security measures apply to transactions made via Mobile Banking, Nagad, and Rocket:

• Payment details are not stored directly on apk28 servers.
• After a transaction is completed, only the reference number and amount are retained.
• Every transaction is secured using tokenization.
• An automated alert system is triggered for any unusual transactions.
• Strict data protection agreements are in place with all payment partners.

10 Privacy Policy Updates

Apk28 reserves the right to update this Privacy Policy as needed. Users will be notified before any significant changes take effect.

• Account notifications will be sent for any significant changes.
• The date of the most recent update will be displayed at the top of this page.
• Continued use of the site after any changes takes effect means you accept the updated policy.
• Information collected under the previous policy will also be governed by the new policy.

11 Contact

If you have any questions or concerns about this Privacy Policy, please reach out to the apk28 support team. We are always here to help.

• Email: [email protected]
• Live chat: click the chat icon in the bottom-right corner of the site.
• Response time: typically within 24 hours.

For data protection requests, please contact us from your registered email address to make identity verification easier.